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Returns & Exchange Policy
All products for returns and exchanges will be processed after reviewing the item at our warehouse upon receiving it. All return or exchange claims will be closed or denied if there is no response within 30 days after contact.
If the customer would like to return a purchase for a refund, the customer must claim a return within 14 days upon receiving the item and return the item in its original packaging with all accessories. THE CUSTOMER IS RESPONSIBLE FOR THE RETURN SHIPPING COST. If the item has been opened, a 5% boxing fee will be applied. If the item has been used or has unclaimed damages, a 15% restocking fee will be applied.
Defective, Damaged, or Incorrect Item
If the item is defective, damaged, or incorrect upon arrival, you must claim a return within 7 days of receiving the item and return the item in its original packaging with all accessories. When making a claim, proof of defect damages must be provided. Once confirmed, we will provide a return label at free of cost.